1. About this policy

This policy explains how The Grosvenor Arms uses cookies and similar technologies on www.thegrosvenorarmssw18.com, and how you can manage your preferences. It should be read alongside our Privacy Policy, which explains more generally how we handle personal information.

2. Who we are

The Grosvenor Arms is operated by GROSVENOR LH LTD, a company registered in England and Wales under company number 13676311, with its registered office at Unit 1e, Bromsgrove House, 88 Bromsgrove Street, Birmingham, England, B5 6AJ.

How to contact us about cookies:
Email: hello@thegrosvenorarmssw18.com
Post: Data Protection, The Grosvenor Arms, 204 Garratt Lane, Earlsfield, London SW18 4ED

3. What cookies are

Cookies are small text files placed on your device when you visit a website. They are widely used to make sites work, to make them work more efficiently, and to provide information to the people who run them. Similar technologies include pixels, tags and local storage, which we refer to collectively as "cookies" in this policy.

4. Managing your cookie preferences

When you first visit our website, a cookie banner lets you accept or reject non-essential cookies, and to choose which categories you allow. You can change your preferences at any time using the cookie settings link at the bottom of our website.

You can also control or delete cookies through your browser settings. Doing so may affect how parts of our website work. Guidance for common browsers is available at aboutcookies.org or allaboutcookies.org.

5. The cookies we use

Non-essential cookies are only set once you have given your consent through our cookie banner. Cookies fall into the following categories:

Strictly necessary

These cookies are needed for the website to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms, and include cookies that support our table booking widget (SevenRooms) and keep the site secure.

Analytics

These cookies help us understand how visitors use our website, for example which pages are visited most often, so we can measure and improve how the site performs. We only set these where you have consented through the cookie banner.

Marketing and advertising

These cookies are set by us or by our advertising partners, including Meta and Google, to build a profile of your interests and show you relevant advertising on other sites. We only set these where you have consented, and you can withdraw consent at any time.

Category	Purpose	Consent required
Strictly necessary	Core website functionality, security, booking widget, remembering your cookie choices, and the`referral_code` cookie (90 days), which remembers the referral code a shared link carried so the friend who shared it is credited when you join our list	No
Analytics	Measuring website use and performance to help us improve the site	Yes
Marketing and advertising	Personalising and measuring advertising with partners such as Meta and Google, including the Meta Pixel, which sets the`_fbp` cookie (90 days) and tells Meta when someone who saw our ads joins our mailing list. No email address or name is sent to Meta	Yes

6. Third-party cookies

Some cookies on our website are set by third parties whose services we use, rather than by us directly. These providers may also use cookies as described in their own policies:

Sevenrooms, our booking and reservations platform
Google, for analytics and advertising
Meta, for advertising on Facebook and Instagram
Mailchimp, our email marketing platform, where you interact with content from our emails on our website

We do not control these third parties' cookies. Please refer to their own cookie or privacy policies for further detail.

7. Guest Wi-Fi

If you connect to our guest Wi-Fi in person, our provider Captive WiFi may use similar technologies as part of the connection and sign-in process. This is separate from the cookies used on our website and is described in our Privacy Policy.

8. Changes to this policy

We may update this policy from time to time. The current version is always available at https://www.thegrosvenorarmssw18.com/cookie-policy, and the "last updated" date at the top shows when it was last revised.